Terms of Use | Go China Visa Free

These Terms of Use and Service Terms ("Terms") govern your access to and use of gochinavisafree.com, including all webpages, articles, tools, forms, checkers, emails, downloads, digital products, and services made available through or in connection with the website.

The website is operated by:

Tonse Inc., a Wyoming corporation operating the Go China Visa Free website and brand. Email: tonsetravel@gmail.com.

In these Terms, "Go China Visa Free," "Tonse," "we," "us," and "our" mean Tonse Inc. "You" and "your" mean the person accessing the website, submitting information, or purchasing or receiving a product or service.

1. Acceptance of These Terms

By accessing or using the website, you acknowledge that your use is subject to these Terms and our Privacy Policy.

When you purchase a product or service, submit an order, approve a proposal, or select an acceptance checkbox, you expressly agree to:

these Terms;
our Privacy Policy;
the applicable product or service description;
the cancellation and refund terms presented before purchase;
any additional checkout terms; and
any applicable proposal, invoice, order confirmation, statement of work, or written service agreement.

If you do not agree to these Terms, do not use the website or purchase our products or services.

The version of these Terms presented when you place an order will ordinarily govern that order.

A proposal, statement of work, or order confirmation may contain additional terms. If a transaction-specific provision directly conflicts with these general Terms, the more specific provision will control for that transaction.

Your electronic acceptance, including selecting an acceptance checkbox or approving a proposal electronically, has the same effect as a handwritten signature to the extent permitted by law.

2. Eligibility and Authority

You must be at least 18 years old and legally capable of entering a binding agreement to purchase our products or services.

A parent, legal guardian, or other legally authorized adult must purchase services involving a minor.

When you provide information about another traveller, you represent and warrant that:

you are authorized to provide the information;
you have provided any legally required privacy notice;
you have obtained any required permission or consent;
the information is accurate and complete;
and you are authorized to communicate and make decisions concerning the requested service.

You may not use the website or our services where doing so would violate applicable law, sanctions, trade restrictions, court orders, or other legally binding restrictions.

3. Independent Website and No Government Affiliation

Go China Visa Free is an independent travel-information and trip-planning website.

We are not part of, sponsored by, endorsed by, authorized by, or affiliated with:

the Government of the People's Republic of China;
any embassy, consulate, immigration authority, border inspection authority, visa center, or other government agency;
any airline, airport, railway operator, ferry operator, hotel, insurer, bank, payment platform, telecommunications provider, booking platform, or travel supplier; or
any other government or commercial organization unless we expressly disclose a relationship in writing.

We do not issue visas, immigration permissions, entry permits, residence permits, stay permits, official eligibility decisions, government approvals, or travel documents.

References to government entities, policies, flags, maps, trademarks, official terminology, or external websites are provided for identification and informational purposes only. They do not indicate sponsorship, authorization, or endorsement.

4. General Information Only

Website articles, guides, checklists, country lists, route examples, eligibility results, translations, recommendations, maps, images, emails, downloads, digital products, and other materials are provided for general informational and travel-planning purposes.

They are not:

legal or immigration advice;
an official determination of visa eligibility, admissibility, or permitted stay;
financial, tax, investment, medical, health, safety, cybersecurity, or insurance advice;
a statement made on behalf of a government, airline, carrier, or supplier;
a guarantee of boarding, transit, entry, admission, permitted activities, length of stay, availability, safety, compatibility, price, insurance coverage, or performance; or
a substitute for advice from an appropriately qualified professional.

No attorney-client, immigration-adviser, fiduciary, medical, financial, insurance-adviser, travel-agent, or other regulated professional relationship is created by your use of the website or purchase of a product or service.

The fact that information or a deliverable is personalized to your route or trip does not convert it into legal advice, official advice, or a binding eligibility determination.

5. Final Decisions Remain With Authorities and Third Parties

Government and border authorities determine whether a traveller may enter, transit, remain in, work in, or conduct a particular activity in a country.

Airlines and other carriers may perform their own document checks and may refuse transportation. Hotels, insurers, payment providers, telecommunications providers, booking platforms, ticketing services, and other suppliers independently control their requirements, availability, prices, and services.

We cannot control and do not guarantee any decision made by:

an immigration or border officer;
a government authority;
an embassy or consulate;
an airline or other carrier;
an airport or transport operator;
a hotel or accommodation provider;
an insurer;
a payment or telecommunications provider;
or another independent third party.

An authority, officer, carrier, or supplier may interpret or apply a requirement differently from the interpretation reasonably available when our content or service was prepared.

6. Changing Information and No Continuing Monitoring

Visa-free policies, immigration requirements, transit rules, eligible ports, permitted regions, airline practices, transport schedules, prices, exchange rates, operating hours, reservation procedures, application features, internet access, payment methods, insurance terms, and supplier availability may change without notice.

We make reasonable efforts to consult reliable information, but we do not warrant that every page, source, screenshot, link, price, result, recommendation, or deliverable is:

complete;
error-free;
current;
applicable to every traveller;
accepted by every authority or carrier; or
updated immediately after a change.

A page's "last updated" date indicates when we last materially reviewed that page. It does not guarantee that no relevant change has occurred afterward.

Unless a written agreement expressly states otherwise:

we do not continuously monitor your route after delivering our work;
we are not required to notify you of later changes;
our work applies only to the information and circumstances available when it was completed; and
you must recheck time-sensitive requirements before booking, departure, transit, and entry.

7. Eligibility Checkers, Route Tools, and Other Interactive Features

The website may provide eligibility checkers, route tools, questionnaires, calculators, country selectors, destination tools, date tools, port selectors, or similar interactive features.

These tools provide simplified informational results based on:

the information you enter;
the rules and logic programmed into the tool;
assumptions associated with the tool; and
information reasonably available when the tool was last updated.

These tools do not:

connect to an official immigration decision system;
submit an application to a government;
issue a visa, permit, or authorization;
make a legally binding determination;
authenticate a passport, ticket, visa, reservation, or other document; or
account for every possible route or personal circumstance.

A result may be incomplete or incorrect if:

you enter inaccurate or incomplete information;
your passport or travel document has unusual characteristics;
you have multiple nationalities or residence statuses;
your route includes undisclosed stops or layovers;
your immigration, criminal, refusal, overstay, or removal history affects the outcome;
local implementation differs from a published rule;
a rule changes or is reinterpreted;
an authority exercises discretion; or
a relevant circumstance is outside the tool's programmed logic.

You remain responsible for independently confirming your eligibility, route, permitted activities, documentation, and entry requirements.

8. Translations and Language Versions

We may publish content in more than one language and may use translation software or artificial intelligence to assist with translations.

Translations may contain errors, omissions, differences in terminology, or wording that does not perfectly reproduce the original meaning.

Government terminology may also differ between languages and jurisdictions.

Unless mandatory law requires otherwise:

English is the controlling language of these Terms, our Privacy Policy, service agreements, and transaction terms; and
if a translated legal document conflicts with its English version, the English version will control.

9. Artificial Intelligence and Automated Assistance

We may use artificial intelligence, software, templates, databases, search tools, translation tools, and automated systems to assist with:

general research;
drafting;
translation;
organization;
quality review;
administrative work;
website content; and
production of generalized or de-identified planning materials.

Automated outputs can contain inaccuracies, fabricated details, missing context, outdated information, or mistranslations.

We do not intentionally submit identifiable customer information to general-purpose artificial-intelligence tools. We may use generalized or de-identified trip information when appropriate.

Artificial intelligence does not make official immigration, government, airline, legal, insurance, or border decisions.

You must not rely exclusively on AI-assisted or automated information when making a material immigration, legal, financial, medical, safety, insurance, or travel decision.

10. Information You Provide

You agree to provide information that is truthful, complete, current, and not misleading.

You are responsible for checking:

passport nationality and passport type;
spelling of traveller names;
travel dates;
origin, destination, transit points, and layovers;
flight, train, ferry, or other transport information;
planned cities and regions;
travel purpose;
intended length of stay;
reservations;
traveller circumstances;
dietary or accessibility requirements; and
any other fact relevant to the requested service.

We are not responsible for an inaccurate result, delay, loss, or incorrect deliverable caused by inaccurate, incomplete, inconsistent, late, or withheld information.

You must notify us promptly if material information changes before we complete the service.

11. Sensitive Information and Documents

Do not send sensitive information or documents unless we specifically request them for an identified purpose and provide an appropriate submission method.

Information that you should not ordinarily send includes:

passport scans;
passport numbers;
visa or residence-permit scans;
government identification numbers;
complete payment-card information;
bank statements;
passwords;
verification codes;
detailed medical records;
biometric information;
criminal-history records;
immigration refusal or removal documents; or
other unnecessary confidential information.

A Route Review ordinarily does not require a passport scan or passport number.

If you submit unnecessary sensitive information, we may delete, redact, restrict, or return it. Our receipt of such information does not create an obligation to assess it or create a privileged or professional relationship.

12. General Conditions for Paid Products and Services

The product or service description, scope, price, delivery method, and included revisions presented before purchase form part of your agreement with us.

Unless expressly agreed otherwise:

an order covers only the travellers, route, dates, duration, cities, and questions included in the order;
work begins after we receive successful payment and all information reasonably necessary to begin;
delivery periods are good-faith service estimates rather than guaranteed legal deadlines;
additional routes, travellers, cities, dates, revisions, research, or support may require an additional fee;
materially changed information may require a new order;
deliverables reflect information reasonably available when the work is performed;
you must review the deliverable promptly;
you must promptly notify us of an apparent error;
our first reasonable remedy for a correctable service error may be correction or reperformance; and
you remain responsible for all final bookings, purchases, documents, compliance decisions, and travel decisions.

We may decline, suspend, or cancel a request that is:

unlawful;
fraudulent;
abusive;
unsafe;
outside the purchased scope;
materially incomplete;
beyond our reasonable competence;
affected by sanctions or other legal restrictions; or
likely to require regulated professional services that we are not authorized to provide.

13. Route Review Terms

This Section 13 contains terms that apply specifically to the Route Review service. It supplements the general provisions in these Terms. If a Route Review-specific provision in this Section directly conflicts with a general provision, this Section controls for the Route Review purchase, except where mandatory law requires otherwise.

What the Route Review is

A Route Review is an independent, personalized informational assessment of the itinerary and traveller information you submit. We review the proposed trip against China's visa-free and transit rules and related requirements as published and reasonably available when the review is prepared.

The Route Review is trip-preparation assistance. It is not legal advice, immigration advice, a visa application, legal or immigration representation, an official government determination, or a government, embassy, consulate, airline, or carrier service.

Go China Visa Free and Tonse Inc. are not affiliated with, endorsed by, or acting on behalf of any government, embassy, consulate, immigration authority, border authority, airline, carrier, or port-of-entry authority unless we expressly state otherwise in writing.

What one Route Review covers

Unless the product description or checkout states otherwise, one Route Review covers:

one passport-nationality or traveller-eligibility profile;
one proposed itinerary or one clearly identified set of closely related route options;
the travel dates, origin, onward destination, entry points, exit points, transit points, planned cities, and transport information submitted for that itinerary; and
reasonable questions directly related to that itinerary.

A Route Review may include:

an assessment of whether the submitted trip appears to meet published visa-free or transit requirements;
identification of apparent route, date, port, city, or eligibility problems;
possible route adjustments where reasonably available;
identification of visa-free policies that may apply;
practical arrival information;
document reminders;
nearby or additional cities that may be permitted under the applicable policy; and
other informational notes relevant to the submitted route.

What the Route Review does not include

Unless expressly agreed otherwise in writing, a Route Review does not include:

legal or immigration representation;
an official eligibility, visa, transit, boarding, admission, or entry determination;
contacting a government authority, embassy, consulate, airline, carrier, airport, or other third party on your behalf;
document authentication;
assessment of undisclosed criminal, immigration, refusal, overstay, deportation, sanctions, security, medical, or other personal circumstances;
a guarantee of boarding, transit, entry, admission, permitted activities, permitted stay, or any authority's or carrier's decision;
continuous monitoring after delivery;
unlimited follow-up support; or
assessment of a materially different trip after the original review has been completed.

No guarantee of entry or use of a visa-free policy

A positive Route Review means that, based on the information you provided and the published requirements reasonably available when we prepared the review, your trip appears to meet the applicable requirements.

It does not guarantee that you will be permitted to board, transit, enter China, remain in China, or use any particular visa-free policy.

Admission, transit permission, document acceptance, boarding, and other immigration or transport decisions are made by the relevant authorities, immigration officers, airlines, carriers, and other third parties based on their own checks, interpretation, judgment, and the circumstances at the time of travel. We cannot control, influence, or guarantee those decisions.

Rules and circumstances can change

China's visa-free policies, eligible nationalities, permitted ports, permitted areas, transit requirements, documentation requirements, carrier practices, and other conditions may change at any time, including after your Route Review is delivered and before you travel.

Your Route Review reflects the information and published requirements reasonably available when the review is completed. Unless we expressly agree in writing to provide an updated review or continuing monitoring, we are not required to monitor your route after delivery or notify you of later changes.

You must recheck time-sensitive requirements before booking, departure, transit, and entry.

Information you provide

You are responsible for giving us accurate, complete, current, and not misleading information about the trip you want reviewed.

This includes, where relevant:

passport nationality and passport type;
arrival and departure dates;
origin and onward destination;
entry and exit points;
layovers and transit points;
cities and regions you intend to visit;
flight, train, ferry, or other transportation information;
travel purpose and intended length of stay; and
any other information we reasonably request to assess the route.

Our assessment depends on the information you provide. If information is missing, inaccurate, incomplete, inconsistent, withheld, or changes after submission, the Route Review may be inaccurate or may no longer apply.

You must notify us promptly of material corrections or changes before we complete the review.

Sensitive information

A standard Route Review does not require a passport scan or passport number. Do not send passport scans, passport numbers, complete payment-card details, bank information, passwords, verification codes, or other unnecessary sensitive information unless we specifically request it for an identified purpose and provide an appropriate submission method.

Turnaround time

We aim to deliver the written Route Review within 48 hours.

The 48-hour period begins only after:

payment has been successfully completed;
all information reasonably required for the review has been received;
the submitted information is sufficiently clear for us to begin; and
any clarification reasonably necessary before work can begin has been answered.

If we need additional information after work begins, the delivery period may be paused or reasonably extended until that information is received.

The 48-hour period is a good-faith service target, not a guaranteed legal deadline. It may also be reasonably extended if official sources or systems are unavailable, the route is unusually complex, you request a material change, a relevant rule changes while the review is being prepared, technical problems occur, or an event outside our reasonable control affects performance.

We may prioritize urgent travel where reasonably possible, but we do not guarantee expedited delivery unless we expressly agree to it.

Changes to your route

Your Route Review applies only to the itinerary, traveller profile, dates, and information we actually reviewed.

If you materially change your entry point, exit point, destination, nationality information, travel dates, transportation route, layovers, planned cities, or other relevant information, the original Route Review may no longer apply.

We are not required to reassess a materially different trip as part of the original purchase. A new or additional Route Review may be required.

Cancellation and refunds for Route Reviews

Because a Route Review is a personalized, made-to-order service, the following Route Review-specific cancellation and refund terms apply:

you may request cancellation before we begin substantive research, analysis, or review of your submitted route;
if we accept the cancellation before substantive work begins, we will provide a full refund of the amount paid for the Route Review, except to the extent a different result is required by mandatory law;
once substantive research, analysis, or review has begun, the Route Review is non-refundable except where required by law or where we materially fail to provide the purchased service;
changing or cancelling your trip after work begins does not create a refund right;
changing the itinerary after work begins does not create a refund right;
obtaining the same or similar information from another source does not create a refund right;
the assessment not being the result you hoped for does not create a refund right when the service substantially matches the purchased scope; and
if we determine that we are unable to complete an accepted Route Review, we will refund the amount paid for the undelivered Route Review, except where mandatory law requires a different remedy.

Any refund will ordinarily be returned to the original payment method.

Your travel decisions

You remain responsible for your own travel, booking, immigration, and compliance decisions.

Before booking non-refundable travel or beginning your journey, you should confirm material requirements using appropriate official sources, including relevant Chinese government, immigration, embassy, consular, airport, airline, or carrier sources where appropriate.

You are responsible for ensuring that you carry all documents required for your trip.

Use of your Route Review

Your completed Route Review is provided for your personal, non-commercial use in connection with the trip reviewed. You may share it with people directly involved in your travel plans.

Our website content, written materials, branding, formatting, and other original materials remain subject to the intellectual-property provisions in these Terms.

General disclaimers and liability provisions still apply

The general provisions in these Terms concerning changing information, independent third parties, travel responsibilities, disclaimer of warranties, limitation of liability, events outside our reasonable control, mandatory consumer rights, and governing law also apply to Route Reviews.

14. Custom China Trip Plan Terms

This Section 14 contains terms that apply specifically to the Custom China Trip Plan service. It supplements the general provisions in these Terms. If a Trip Plan-specific provision in this Section directly conflicts with a general provision, this Section controls for the Custom China Trip Plan purchase, except where mandatory law requires otherwise.

What this service is

The Custom China Trip Plan is a personalized travel-planning service. You receive a written, day-by-day itinerary with recommendations based on the information you provide.

Tonse Inc., operating Go China Visa Free, is not a travel agency, tour operator, or booking service for this product. We do not sell or arrange transportation, accommodation, tickets, reservations, visas, permits, or other travel services as part of the Custom China Trip Plan unless we expressly agree otherwise in writing.

You are responsible for making, checking, and paying for your own bookings, reservations, tickets, transportation, accommodation, and other travel purchases.

We plan from the information you give us

Your Trip Plan is prepared from the details you provide, including your dates, budget, preferred cities, pace, interests, dietary preferences, accessibility needs, and any fixed commitments or restrictions.

You are responsible for providing information that is accurate, complete, current, and realistic. The quality and usefulness of the plan depend on the information you provide.

You should provide a realistic budget and scope. A Trip Plan cannot reasonably fit an unrealistic number of destinations, activities, or travel segments into the available time or budget.

We may contact you if something does not add up

You must provide a reliable contact method, such as email or another contact method requested in the planning form.

If your requested route, budget, pace, timing, or scope appears impractical or internally inconsistent, we may contact you before finalizing the plan to clarify what is reasonably achievable.

If we are unable to reach you using the contact information you provided, we may prepare the most reasonable plan we can based on the information available.

What the Trip Plan may include

Depending on the product description and information you submit, a Custom China Trip Plan may include:

a recommended route;
a day-by-day itinerary;
activity and attraction suggestions;
food or restaurant recommendations;
accommodation suggestions;
transport and timing notes;
addresses and practical information;
recommendations based on your stated interests, budget, and pace; and
other travel-planning notes reasonably relevant to the purchased service.

What the Trip Plan does not include

Unless expressly included in writing, a Custom China Trip Plan does not include:

making, holding, or managing reservations;
purchasing tickets or transportation;
receiving or holding funds for travel suppliers;
obtaining visas, permits, or government approvals;
legal or immigration advice;
live assistance during the trip;
operating transportation, accommodation, tours, or activities;
guaranteeing availability, admission, prices, safety, accessibility, dietary suitability, or supplier performance; or
continuous monitoring of changes after delivery.

Drafts and revisions

Unless the product description or checkout states otherwise, we aim to deliver the first draft within about four days after we receive successful payment and all information reasonably necessary to begin.

The approximately four-day delivery period is a good-faith service target, not a guaranteed legal deadline.

Your purchase includes one round of reasonable revisions. After you provide your consolidated feedback, we aim to deliver the revised final plan within 48 hours.

If you are satisfied with the first draft and do not request revisions, the first draft will be treated as the final plan.

A revision must remain within the scope of the plan you purchased. It does not include a new trip, a materially different route, a different trip length, a different city limit, a materially different traveller group, or a major change in budget or travel dates.

Unless we agree otherwise in writing, revision requests should be submitted as one consolidated set of instructions and within seven calendar days after delivery of the first draft. Unused revisions have no cash or refund value.

Additional scope and major changes

Additional fees may apply if you request:

additional days or cities;
a substantially different route;
materially different traveller requirements;
a major change of dates;
a major change of budget;
extensive additional research;
additional revision rounds; or
a complete redesign after work has begun.

Turnaround and delays

Any delivery period begins only after:

payment has been successfully completed through Stripe or another payment processor identified at checkout;
we have received complete planning information reasonably necessary to begin; and
you have answered any clarification questions reasonably necessary before work can begin.

Delivery periods may be paused or reasonably extended because of customer delay, unusual complexity, major requested changes, unavailable information, technical issues, official-source outages, or events outside our reasonable control.

If we expect a material delay, we will make reasonable efforts to notify you using the contact details you provided.

Cancellation and refunds for Custom China Trip Plans

Because each Custom China Trip Plan is personalized and made to order, the following Trip Plan-specific cancellation and refund terms apply:

you may request cancellation before we begin substantive research, planning, drafting, or itinerary preparation;
if we accept the cancellation before substantive work begins, we will provide a full refund of the amount paid, except where mandatory law requires a different result;
once substantive research, planning, drafting, or itinerary preparation has begun, payment is non-refundable except where required by law or where we materially fail to provide the purchased service;
an unrealistic budget, pace, or scope does not by itself create a refund right; instead, we may reasonably adjust or right-size the plan and explain what does and does not fit;
changing or cancelling your trip after work begins does not create a refund right;
changing your preferences after work begins does not create a refund right;
dissatisfaction based only on personal taste does not create a refund right when the service substantially matches the purchased scope; and
if we determine that we are unable to produce the purchased Trip Plan at all, we will refund the amount paid for the undelivered Trip Plan, except where mandatory law requires a different remedy.

Any refund will ordinarily be returned to the original payment method used through Stripe or the applicable payment processor.

No guarantee of availability, price, or third-party performance

Recommendations reflect information reasonably available when your plan is prepared. Opening hours, schedules, prices, exchange rates, availability, reservation requirements, entry conditions, and venues may change.

You are responsible for confirming time-sensitive information and making your own bookings and travel decisions.

Hotels, restaurants, transportation providers, attractions, guides, booking platforms, and other travel suppliers are independent third parties. We do not control or guarantee their availability, pricing, safety, quality, accessibility, conduct, solvency, or performance.

Dietary, accessibility, and health-related preferences

We may consider dietary preferences, allergies, accessibility needs, mobility limitations, and health-related travel considerations that you voluntarily provide.

We cannot guarantee that a restaurant, hotel, vehicle, activity, attraction, guide, or other supplier can safely or completely accommodate a requirement.

You remain responsible for communicating critical requirements directly to suppliers, verifying suitability, obtaining appropriate professional advice, carrying necessary medication or documentation, and maintaining an appropriate emergency plan.

Your travel decisions

The Trip Plan is provided as travel-planning assistance. You remain responsible for your final travel, booking, immigration, safety, and compliance decisions.

You should independently confirm material requirements, schedules, reservations, prices, and availability before making non-refundable purchases or beginning your trip.

General disclaimers and liability provisions still apply

The general provisions in these Terms concerning changing information, independent suppliers, travel responsibilities, disclaimer of warranties, limitation of liability, events outside our reasonable control, mandatory consumer rights, payments, and governing law also apply to Custom China Trip Plans.

Questions about the Custom China Trip Plan or these Terms may be sent to tonsetravel@gmail.com.

15. Concierge Services

Concierge services are governed by a written proposal, statement of work, or service confirmation.

The written proposal may identify:

included planning and coordination;
excluded services;
professional fees;
payment schedules;
delivery stages;
communication methods;
support periods;
third-party costs;
revision limits;
cancellation terms; and
other transaction-specific conditions.

No Concierge work begins until the proposal is accepted and any required payment is received.

Depending on the agreed scope, we may research, recommend, introduce, communicate with, or assist in coordinating independent:

hotels;
drivers;
guides;
translators;
restaurants;
transport providers;
ticketing services;
attractions;
activity providers; and
other travel suppliers.

Unless the written proposal expressly states otherwise:

we provide planning and coordination rather than operating the underlying travel service;
the underlying service is supplied by an independent third party;
you contract with and pay the supplier directly;
supplier prices, deposits, taxes, gratuities, and cancellation rules are separate from our professional fee;
we do not hold funds intended for the supplier;
we do not guarantee supplier licensing, availability, solvency, quality, safety, conduct, or performance;
in-trip assistance is limited to the dates, times, communication methods, and scope stated in the proposal; and
we do not provide emergency, rescue, medical, security, or crisis-response services.

You must contact the appropriate police, medical provider, insurer, embassy, consulate, airline, carrier, or emergency service for urgent assistance.

We may decline to arrange, book, sell, bundle, or collect payment for a service when we reasonably believe doing so may require a license, registration, bond, insurance, or regulatory authorization that we do not hold.

Nothing in these Terms removes any obligation imposed on us by mandatory travel, consumer, package-travel, seller-of-travel, or similar law.

16. Independent Suppliers

Hotels, drivers, guides, airlines, railway operators, attractions, insurers, booking platforms, telecommunications providers, restaurants, and other third parties are independent suppliers unless we expressly state otherwise.

We do not control an independent supplier's:

operation;
employees or contractors;
licensing;
insurance;
safety procedures;
availability;
pricing;
service quality;
cancellations;
refund decisions;
privacy practices; or
compliance with law.

Supplier services may be governed by the supplier's own contract, privacy policy, cancellation terms, waiver, or liability rules.

To the maximum extent permitted by law, we are not responsible for an independent supplier's act, omission, delay, cancellation, refusal, overbooking, insolvency, injury, loss, misconduct, or service failure.

17. Digital Products and Downloads

Digital guides, checklists, templates, reports, and other downloadable materials are licensed to you for personal, non-commercial use.

You may not, without our prior written permission:

resell or redistribute them;
upload them publicly;
share paid access with others;
publish substantial portions;
sublicense or commercially exploit them;
remove copyright or ownership notices;
create a competing product substantially derived from them; or
use them to train, fine-tune, evaluate, or populate a commercial artificial-intelligence system.

Digital products may contain screenshots, interfaces, links, prices, procedures, or third-party information that later changes.

We do not guarantee compatibility with every:

device;
operating system;
account;
bank;
telephone number;
nationality;
location; or
third-party application.

Where applicable consumer law provides a non-waivable cancellation, conformity, or refund right, that right remains available.

Where permitted by law, a customer who requests immediate delivery of digital content may be required to acknowledge at checkout that delivery will begin immediately and that an applicable cancellation right may be lost once access or downloading begins.

18. Prices, Payments, and Taxes

Prices are displayed in the currency shown at checkout and may change before an order is completed.

Payments are processed through Stripe or another payment provider clearly identified at checkout.

You authorize Tonse Inc. and the applicable payment processor to charge your selected payment method for:

the displayed price;
disclosed taxes;
approved additional work; and
any other amount you expressly authorize.

We may receive transaction information such as:

your name and email address;
billing location;
amount and currency;
transaction identifier;
payment status;
limited payment-method details;
refund information; and
dispute or fraud indicators.

We generally do not receive or store your complete payment-card number.

You are responsible for bank charges, currency-conversion charges, foreign-transaction fees, and taxes imposed on you unless expressly stated otherwise.

Submitting payment does not require us to accept an unlawful, fraudulent, unsafe, abusive, sanctioned, or out-of-scope order.

If we decline an order before substantive work begins, we will ordinarily refund the amount paid for that order, subject to legally permitted deductions and payment reversals.

19. Promotions and Discount Codes

Promotions, launch prices, discount codes, and special offers may be subject to additional conditions, eligibility requirements, expiration dates, usage limits, and product restrictions.

Unless expressly stated otherwise:

promotions cannot be combined;
promotions have no cash value;
unused discounts are not refundable;
expired promotions will not be honored;
discounts cannot be applied retroactively;
and we may cancel a promotion affected by fraud, technical error, or misuse.

We will not withdraw a properly accepted promotion from an existing order solely because the offer later expires.

20. Delivery Delays and Customer Non-Response

A delivery period is paused or reasonably extended when:

required information is missing;
we request clarification;
you request a change;
payment is unsuccessful, disputed, or reversed;
the scope becomes materially more complex;
official sources or systems are unavailable;
technical problems occur; or
an event outside our reasonable control affects performance.

If you fail to respond to a necessary question, we may:

proceed using reasonable assumptions;
suspend work;
extend the delivery period; or
close the order after reasonable notice.

We are not responsible for a delay caused by your failure to provide complete and timely information.

21. Cancellation and Refund Policy

Product-specific cancellation and refund terms displayed before purchase form part of these Terms.

Nothing in this section removes a cancellation, refund, conformity, or consumer-protection right that cannot legally be waived.

Because Route Reviews and Trip Plans are personalized, the following general rules apply, subject to the Route Review-specific cancellation and refund terms in Section 13 and any product-specific terms displayed before purchase:

you may request cancellation before substantive work begins;
if cancellation is accepted before substantive work begins, we will ordinarily refund the payment in accordance with the applicable product-specific terms and mandatory law;
once substantive research, analysis, drafting, or itinerary preparation begins, the payment becomes non-refundable except where required by law or where we materially fail to provide the purchased service;
a change in your personal plans does not create a refund right;
dissatisfaction based only on personal taste does not create a refund right when the service substantially matches the agreed scope; and
unused questions, revisions, days, cities, or plan capacity have no cash value.

Where a correctable error exists, we may first offer correction or reperformance.

The cancellation schedule contained in the accepted proposal will control.

Our professional fees and third-party supplier charges may have different cancellation rules.

Amounts corresponding to completed work or irrevocable third-party commitments authorized by you may be non-refundable to the extent permitted by law.

Except where mandatory law requires otherwise, digital products are non-refundable after access, download, or delivery begins.

If we cancel an accepted service without delivering the agreed work, we will refund the amount paid for the undelivered portion.

A refund of the undelivered portion will ordinarily be your exclusive monetary remedy for our cancellation, except where mandatory law provides otherwise.

22. Chargebacks and Billing Disputes

Contact tonsetravel@gmail.com promptly if you believe:

a charge is incorrect;
a payment was duplicated;
a refund has not been processed; or
the purchased service was not delivered as agreed.

Nothing in these Terms prevents you from exercising a lawful payment-dispute right.

You may not knowingly:

claim an authorized transaction was unauthorized;
submit false information to a payment provider;
misrepresent whether a product or service was delivered; or
use a chargeback to avoid payment for work provided as agreed.

We may suspend active work while a payment dispute is pending.

23. Your Travel Responsibilities

You are responsible for:

maintaining valid passports and travel documents;
verifying immigration, transit, entry, and permitted-activity requirements;
checking airline and carrier requirements;
reviewing names, dates, routes, reservations, and documents;
determining whether a destination or activity is appropriate for you;
complying with customs, health, security, sanctions, and local laws;
communicating allergies and accessibility needs directly to suppliers;
protecting accounts, passwords, verification codes, and devices;
obtaining appropriate professional advice and insurance; and
making all final travel and purchasing decisions.

You are responsible for consequences arising from inaccurate information, invalid documentation, noncompliance, or failure to verify a material requirement.

24. Travel Risks

Travel may involve risks including:

illness or injury;
crime;
weather;
natural disasters;
political events;
public-health restrictions;
transport disruption;
supplier insolvency;
strikes;
lost or stolen documents;
changed immigration requirements;
denied boarding or entry;
property loss or damage;
cybersecurity incidents; and
financial loss.

You are responsible for deciding whether a destination, route, activity, supplier, or service is appropriate for you.

25. Insurance Information

We may provide general information about travel or health insurance.

Unless expressly disclosed otherwise, Tonse Inc. is not an insurer, insurance carrier, underwriter, broker, or licensed insurance adviser.

Descriptions of insurance products are general information. The insurer's current:

policy wording;
eligibility requirements;
exclusions;
limits;
licensing;
claims procedures; and
final coverage decision control the insurance relationship.

26. Third-Party Websites, Applications, and Services

The website may link to or discuss government websites, booking platforms, insurers, airlines, hotels, eSIM providers, VPN providers, payment services, maps, applications, restaurants, transport providers, and other third parties.

We do not control or warrant a third party's:

content;
accuracy;
availability;
legality;
security;
prices;
privacy practices;
refund rules;
customer service;
suitability; or
performance.

Your interaction with a third party is governed by that party's own terms and privacy policy.

You should investigate the provider and review its current terms before submitting information, downloading software, making a booking, or making a payment.

27. Affiliate Links, Sponsorships, and Commercial Relationships

Some links are affiliate or referral links. Tonse Inc. may receive a commission or other benefit when you click, register, purchase, or book through one of those links, ordinarily without increasing the price charged to you.

We may also receive:

referral payments;
sponsorship;
complimentary access;
hosted experiences;
gifted products or services; or
other consideration.

We will disclose material commercial relationships where required.

Compensation:

does not make the third-party product or service our product;
does not make us responsible for the third party;
does not guarantee that the product or service is suitable for you; and
does not guarantee a particular result.

Recommendations reflect our editorial judgment when published. Prices, features, quality, availability, and individual experiences can change.

28. Intellectual Property

The website and its original content, including text, articles, branding, designs, graphics, photographs, layouts, checklists, databases, tools, downloads, code, and compilations, are owned by or licensed to Tonse Inc.

They are protected by applicable copyright, trademark, database, and other intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the website and purchased materials for lawful personal purposes.

Without our prior written permission, you may not:

reproduce or republish substantial portions of the website;
scrape, crawl, harvest, copy, or systematically extract content or data;
resell or commercially exploit our materials;
frame or mirror the website;
create a competing guide, database, checker, website, product, or service using our content;
use our content to train, evaluate, fine-tune, or populate a commercial artificial-intelligence system;
remove copyright, trademark, or ownership notices;
impersonate us;
falsely suggest our endorsement; or
use our brand in a confusing or misleading manner.

Uses expressly permitted by mandatory law remain unaffected.

29. Information and Content Submitted to Us

You retain ownership of original material you submit.

You grant Tonse Inc. a limited, worldwide, non-exclusive license to host, store, reproduce, organize, translate, modify, and use your submission as reasonably necessary to:

respond to you;
provide the requested product or service;
operate and secure the business;
maintain appropriate records;
comply with law;
enforce our agreements; and
address disputes.

You represent that:

you have the right to submit the information;
the submission is accurate to the best of your knowledge;
the submission does not violate another person's privacy, confidentiality, intellectual-property, or other rights; and
you have obtained any required permission to submit information about another person.

We will not intentionally publish your private itinerary, name, photograph, testimonial, or personalized service deliverable for public marketing without permission.

Feedback and non-confidential suggestions may be used to improve our business without payment or attribution.

30. Prohibited Conduct

You may not:

use the website for unlawful, deceptive, fraudulent, abusive, or harmful activity;
submit false or misleading information;
impersonate another person;
attempt unauthorized access;
interfere with website security or operation;
introduce malware or malicious code;
overload the website or its infrastructure;
scrape or systematically extract content without permission;
infringe intellectual-property, privacy, or confidentiality rights;
use the website to facilitate document fraud, unlawful entry, sanctions evasion, trafficking, exploitation, or other illegal conduct;
misuse another person's personal information;
evade payment;
falsely claim government affiliation;
attempt to manipulate an eligibility result; or
use our materials to operate a competing commercial service without authorization.

We may block, restrict, suspend, or terminate access when we reasonably believe these Terms have been violated.

31. Website Availability and Corrections

We may modify, update, suspend, remove, restrict, or discontinue any website content, free feature, or tool.

We do not guarantee:

uninterrupted availability;
permanent storage;
compatibility with every browser or device;
error-free operation;
preservation of a particular page or URL; or
continued availability of any free tool.

We may correct:

typographical errors;
pricing errors;
broken links;
technical mistakes;
outdated information; and
incorrect product or service descriptions.

If a material pricing error affects an unperformed order, we may cancel the order and refund the amount paid rather than perform at the incorrect price.

32. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE, CONTENT, TOOLS, PRODUCTS, AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." We disclaim all express and implied warranties, including warranties of:

accuracy;
completeness;
currency;
availability;
security;
merchantability;
fitness for a particular purpose;
title;
non-infringement; and
a particular outcome.

We do not warrant that:

an authority or carrier will agree with our assessment;
you will be permitted to board, transit, enter, remain, or conduct a particular activity;
a route will remain eligible;
a recommendation will be suitable for you;
a supplier will perform as expected;
a third-party product or application will work in every location;
a website or external service will remain available; or
use of our information will prevent loss, inconvenience, delay, or expense.

These exclusions apply only to the extent permitted by applicable law.

33. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TONSE INC. AND ITS DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.

This includes loss of:

profits;
revenue;
data;
opportunity;
business;
reputation;
enjoyment;
anticipated savings; or
use.

To the maximum extent permitted by law, we are not liable for loss arising from:

reliance on website information or a deliverable;
immigration, visa, border, government, or carrier decisions;
denied boarding, transit, entry, or admission;
detention, removal, penalties, or a shortened stay;
missed transport, reservations, appointments, or events;
changed laws, policies, prices, operating hours, or availability;
third-party products or services;
supplier conduct or failure;
travel delay, cancellation, injury, illness, theft, or disruption;
account compromise, malware, unauthorized access, or data loss;
inaccurate or incomplete information provided by you; or
circumstances outside our reasonable control.

Our total aggregate liability arising from a product, service, or related series of events will not exceed the greater of:

the amount you paid directly to Tonse Inc.

for the product or service giving rise to the claim; or

USD $100.

This limitation does not exclude or limit liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, willful misconduct, or another matter protected by mandatory law.

34. Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Tonse Inc.

and its directors, officers, employees, contractors, and agents from third-party claims, losses, liabilities, and reasonable costs arising from:

your unlawful use of the website or services;
information submitted without authorization;
your material breach of these Terms;
your infringement of another person's rights;
your violation of applicable law; or
fraudulent, abusive, or intentionally wrongful conduct by you.

This obligation does not apply to the extent a claim was caused by our unlawful conduct or by liability that cannot legally be excluded.

35. Events Outside Our Reasonable Control

We are not responsible for delay or failure caused by circumstances outside our reasonable control, including:

government action;
immigration-policy changes;
war or civil disorder;
terrorism;
epidemics or public emergencies;
natural disasters;
severe weather;
transport disruption;
supplier failure;
strikes;
power or telecommunications failure;
cyberattacks;
hosting or platform outages;
payment-system failure; or
unavailability of necessary official information.

We will make reasonable efforts to resume affected work when practical.

36. Electronic Communications

You agree that we may communicate electronically about:

inquiries;
orders;
payments;
service delivery;
security;
privacy requests;
legal notices; and
these Terms.

Electronic notices satisfy a written-notice requirement to the extent permitted by law.

You are responsible for maintaining an accurate email address and checking spam, junk, and filtered folders.

Marketing communications are addressed separately in our Privacy Policy.

37. Suspension and Termination

We may suspend or terminate access or service when:

payment remains unpaid or is reversed;
you materially breach these Terms;
you engage in abusive, threatening, or fraudulent conduct;
a request creates a legal, safety, security, or reputational risk;
continued performance would require unauthorized regulated activity;
required information is not provided; or
we are required to stop by law.

Provisions concerning payment, intellectual property, confidentiality, liability, indemnification, disputes, and other provisions intended by their nature to survive will remain effective after termination.

38. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except where mandatory consumer law in your place of residence applies.

Before filing formal legal proceedings, the complaining party must send a written description of the dispute to tonsetravel@gmail.com and allow 30 days for a good-faith attempt to resolve it.

This requirement does not prevent:

urgent injunctive relief;
an eligible small-claims proceeding;
a lawful payment dispute; or
exercise of a non-waivable consumer or regulatory right.

Subject to mandatory law, legal proceedings arising from these Terms or our products or services must be brought in:

the appropriate state court located in Sheridan County, Wyoming; or
the United States District Court for the District of Wyoming.

Each party consents to the personal jurisdiction of those courts.

To the extent permitted by law, a claim arising from these Terms must be filed within one year after the claimant knew or reasonably should have known of the event giving rise to the claim.

39. Mandatory Legal and Consumer Rights

Nothing in these Terms waives or restricts a right that cannot lawfully be waived, including applicable rights concerning:

consumer contracts;
refunds or cancellations;
digital content;
unfair contract terms;
privacy;
personal injury;
fraud; or
statutory remedies.

If a provision conflicts with mandatory law, it will apply only to the maximum extent legally permitted.

40. Changes to These Terms

We may revise these Terms as the website, products, services, business, or law changes.

The Effective Date at the top identifies the latest material revision.

Changes ordinarily apply prospectively. We will not materially change the terms governing an existing paid order retroactively unless:

you agree;
the change benefits you;
the change is required by law; or
the existing agreement expressly permits the change.

Where legally required, we will provide additional notice or request renewed acceptance.

41. General Provisions

These Terms, our Privacy Policy, and any applicable checkout terms, proposal, statement of work, or order confirmation constitute the entire agreement concerning the relevant subject matter.

If a provision is invalid or unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions will continue in effect.

Our failure to enforce a provision is not a waiver.

You may not assign your order or agreement without our prior written permission.

We may assign our rights and obligations as part of:

a merger;
financing;
restructuring;
sale of assets;
transfer to an affiliate; or
transfer to a legal successor, subject to applicable law.

These Terms do not create a partnership, employment relationship, franchise, fiduciary relationship, joint venture, or agency relationship between you and Tonse Inc.

Headings are provided for convenience and do not affect interpretation.

42. Contact Us

Tonse Inc.
Operating the Go China Visa Free website and brand

General inquiries, customer service, legal notices, cancellation requests, complaints, and privacy requests: tonsetravel@gmail.com